Claims
Be PreparedKeep paper, pen and the phone numbers of Water Street Insurance (781-245-0888) and insurance company in your glove compartment.
You need to know beforehand what your policy does and doesn't cover.
You also need to know your obligations and the company's under the policy.
You have the responsibility to:
Be Informed Help Control Losses Keep Updated and Accurate Records Report Accurate Information Comply With Policy Provisions Report Fraudulent Practices
Your Auto Accident Checklist ...Don't move your car. Unless it causes a hazard, you can better prove your claim if police can note the exact position of the cars when they crashed.
Call an ambulance if anyone is hurt. Clear the area if you smell or see leaking gasoline; then, call the fire department.
Call the police. You may need a police report for your claim.
Admit nothing. Say nothing about who's at fault. Stray comments can work against you in court or the claims process.
Jot down all details. While your memory is fresh, note how the accident happened.
Get personal data. Note the license plate, year and make of all cars involved; other drivers' names, license numbers, addresses and phone numbers, insurance agents, company and policy number; and names and addresses of witnesses.
Your Home Checklist...Protect. Protect your property from further loss should a loss occur.
Keep records.You can maximize your claim if you have an accurate record of your belongings. Make a home inventory that lists all possessions room by room, noting their cost and when and where they were purchased. Color photos or videotapes records are helpful. Have expensive items such as jewelry and art appraised by a qualified appraiser.Then, store it in your office, a bank safe-deposit box or a fireproof safe, and keep it current. Consider updating your inventory after the December holidays. This way, you can record holiday gifts.
Update your policy. Call Lake Street Insurance to update your policy at least one month before renewal. Discuss any changes that could affect the kind and amount of coverage you need, such as building an addition to the house, buying new furniture or acquiring jewelry or artwork.
Important Claim Phone Numbers
| PREMIER |
|
| Pilgrim Insurance Co |
|
| New England Guaranty/Union Mutual |
1-800-671-8550 |
| MPIUA-Massachusetts Fair Plan
Online Reporting |
www.mpiua.com |
| Other Insurance |
781-245-0888 |
AUTO HOME CLAIMS FAQ'S INFORMATION